1.0Transforming Outcomeshttps://transformingoutcomes.3m.comWhitney Ficocello, BSN, RN, PHNhttps://transformingoutcomes.3m.com/author/whitney-ficocello/rich600338<blockquote class="wp-embedded-content"><a href="https://transformingoutcomes.3m.com/2019/11/21/taking-a-holistic-view-of-the-patient-journey-a-transplant-coordinators-perspective/">Taking a Holistic View of the Patient Journey: a Transplant Coordinator’s Perspective</a></blockquote> <script type='text/javascript'> <!--//--><![CDATA[//><!-- /*! This file is auto-generated */ !function(d,l){"use strict";var e=!1,o=!1;if(l.querySelector)if(d.addEventListener)e=!0;if(d.wp=d.wp||{},!d.wp.receiveEmbedMessage)if(d.wp.receiveEmbedMessage=function(e){var t=e.data;if(t)if(t.secret||t.message||t.value)if(!/[^a-zA-Z0-9]/.test(t.secret)){var r,a,i,s,n,o=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),c=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]');for(r=0;r<c.length;r++)c[r].style.display="none";for(r=0;r<o.length;r++)if(a=o[r],e.source===a.contentWindow){if(a.removeAttribute("style"),"height"===t.message){if(1e3<(i=parseInt(t.value,10)))i=1e3;else if(~~i<200)i=200;a.height=i}if("link"===t.message)if(s=l.createElement("a"),n=l.createElement("a"),s.href=a.getAttribute("src"),n.href=t.value,n.host===s.host)if(l.activeElement===a)d.top.location.href=t.value}}},e)d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",t,!1),d.addEventListener("load",t,!1);function t(){if(!o){o=!0;var e,t,r,a,i=-1!==navigator.appVersion.indexOf("MSIE 10"),s=!!navigator.userAgent.match(/Trident.*rv:11\./),n=l.querySelectorAll("iframe.wp-embedded-content");for(t=0;t<n.length;t++){if(!(r=n[t]).getAttribute("data-secret"))a=Math.random().toString(36).substr(2,10),r.src+="#?secret="+a,r.setAttribute("data-secret",a);if(i||s)(e=r.cloneNode(!0)).removeAttribute("security"),r.parentNode.replaceChild(e,r)}}}}(window,document); //--><!]]> </script><iframe sandbox="allow-scripts" security="restricted" src="https://transformingoutcomes.3m.com/2019/11/21/taking-a-holistic-view-of-the-patient-journey-a-transplant-coordinators-perspective/embed/" width="600" height="338" title="“Taking a Holistic View of the Patient Journey: a Transplant Coordinator’s Perspective” — Transforming Outcomes" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe>https://transformingoutcomes.3m.com/blog/wp-content/uploads/2019/12/Getty-ID-671211028.jpg1000557Patient experience and patient journey are two terms used in healthcare, often interchangeably, to describe how we thoughtfully interact with patients. However, these two terms refer to very different aspects of patient care.